Policies

Hotel Naples Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Important Information

    Please inform Palazzo Caracciolo Naples of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that the wellness center is closed on Sundays and Mondays. Please note that 'The Wellness' Humid Area is not Available for the month of October. When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited. If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorization by the cardholder must be submitted at the property. When traveling with pets, please note that an extra charge of € 20 per pet, per night applies. The property can only allow pets with a maximum weight of 10 kilos. For bookings of 6 rooms or more, be aware that different policies will be applied by the group & events dept.

Palazzo Caracciolo Naples Main image
Palazzo Caracciolo Naples

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